Conflict resolution and dispute settlement, negotiation preparation and facilitation, results analysis and strategy development for successful communication going forward.
The purpose of business-mediation is to identify the parties’ true interests and resolve the conflict in a mutually beneficial way.
Oftentimes a culturally biased ‘tunnel vision’ of company employees becomes an obstacle on this path, blocking the communication processes and making common understanding more difficult.
The art of negotiation in the framework of cultural diversity - the methods, ways and achievable results, from theory to an applicable practical manual for running your planned negotiations.
Breakdown of a particular business case: preparation, facilitation, mediation (where necessary and agreed upon by both sides), analysis, drafting the development strategy for future relations. The scope and the format of work are agreed with the client on an individual basis.
Respect and interest in your counterpart is the basis for a successful negotiation.